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Job Title: Telephone Operator (W)
Salary: $1,334.00 - $1,988.00 Monthly
$16,008.00 - $23,856.00 Annually
Job Type: Full-Time Permanent
Location: - Various Locations, West Virginia
Department: Various Departments
 
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Requires: High school or equivalent. Written test. No experience required. Operates a switchboard or attendant console telephone station. Receives calls for staff and/or residents, conveys information, takes messages, keeps logs of calls taken or placed. Information conveyed is typically of a general nature with no extensive interpretation of rules, regulations, or policies. Must be familiar with facility and staff in order to properly route calls. Often performs routine clerical tasks such as receiving and sorting mail.

Hiring Process: This job requires a written examination. Exams are given in several locations and no appointment is necessary. We encourage you to apply online. For test schedules, locations, paper application forms and information about testing check our Job Opportunities Web Site (www.state.wv.us/admin/personnel). If you apply online, you do not have to take a copy of the application to the test center. DO NOT APPLY UNLESS YOU CAN TEST WITHIN 30 DAYS. Online applicants who do not test within 30 days of application will be rejected. Applicants using paper application must present a completed application at the test site. Positive identification required. There is a 90 day re-test waiting period. Caution: Any time you re-take the same test your new score, whether higher or lower, will automatically replace any previous test scores.

If you have previously applied for this job and simply want to update your ID (name, address, etc.), work preferences, or county availability, do not re-apply. Instead, send us a letter.

 MINIMUM QUALIFICATIONS:
Your application will not be accepted if you do not meet stated minimum requirements.

Training:
Graduation from a standard high school or the equivalent.

 

Agency: West Virginia
Address: 1900 Kanawha Blvd. E.  Bldg. 6, Room 420  Charleston,  West Virginia  25305  Map/Directions
Phone: (304) 558-3950 x57207
Web Site: http://www.state.wv.us/admin/personnel/


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